after some googling i found this post that details how to correct the problem (see the answer by grimwisdom). rjincorvia (the asker) has done a good job of letting people with similar questions know that his post is what they need to read, but the keywords don't match the symptoms that i was seeing, and really don't even match the symptoms he describes, which makes finding the answer using a google search difficult. so writing this post to make it easier for others to find
grimwisdom says to enter the shell prompt:
pactl load-module module-null-sink sink_name=myGoogleVoice
pactl load-module module-loopback sink=myGoogleVoice
and then select "monitor of null output" from gmail::settings::chat::voice chat::mic
to make the changes permanent, add those lines (without the pactl) to the end of /etc/pulse/default.pa
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